Are you having trouble viewing 3D maps and models on DroneDeploy? It can be frustrating when you can't get a clear 3D view of your drone data, but there are a few things you can try to troubleshoot the issue.

First, make sure that your internet connection is stable and strong. 3D map and model data can be large and require a good connection to load properly. If you're having trouble viewing 3D data, try switching to a different network or connecting to a more reliable Wi-Fi signal.

Next, check your device's compatibility with 3D viewing. Some older or lower-powered devices may struggle to render 3D models and maps. If you're using a mobile device, make sure it meets the minimum system requirements for 3D viewing on DroneDeploy.

If you're still having trouble, try clearing your browser's cache and cookies. Sometimes, stored data can interfere with the loading of 3D maps and models. Clearing your browser's cache and cookies can help resolve this issue and allow the 3D data to load properly.

Another troubleshooting step is to check for any updates to your browser or the DroneDeploy app. Outdated software can sometimes cause compatibility issues with 3D rendering. Make sure that both your browser and the DroneDeploy app are up to date to ensure smooth 3D viewing.

If none of these steps resolve the issue, reach out to DroneDeploy's support team for further assistance. They may be able to provide additional troubleshooting steps or help identify any underlying issues with your account or device.

By following these troubleshooting tips, you should be able to get back to viewing 3D maps and models on DroneDeploy with ease. Don't let technical issues get in the way of accessing the valuable data captured by your drone - address the problem head-on and enjoy seamless 3D viewing on DroneDeploy.